Downtown Mobile

Privacy Policy

Last Updated: December 30, 2025

Introduction

Downtown Mobile ("Downtown Mobile", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (phone number, email address)
  • Device information (brand, model, issue description)
  • Appointment scheduling details
  • Communication preferences
  • Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our repair services
  • Process and complete appointments and transactions
  • Send you confirmations, updates, and appointment reminders
  • Respond to your comments, questions, and requests
  • Communicate with you about services, offers, and events
  • Monitor and analyze trends, usage, and activities

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business (such as email and SMS notification services), but only to the extent necessary to provide those services.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: